Five Stars Express Transportation LLC

Lawrence, MA · Interstate · 14 power units · Safety rating: Satisfactory · USDOT since Jan 24, 2011 (15 years) · Authority since Apr 26, 2012 (14 years)

Review before booking · 1 signal

How risk signals work

Facts from the FMCSA record that call for a closer look. They are not a finding of wrongdoing.

  • Vehicle out-of-service rate well above the state average33.3% vs Massachusetts average 20.0%.
Operating authority
Active
MC736920: Passenger carrier active
FMCSA Motus · Oct 20, 2026
Liability insurance (BI&PD)
$5,000,000
Required minimum: $5,000,000
No cargo cover filed with FMCSA
FMCSA Motus · Oct 20, 2026
Vehicle out-of-service rate
33.3%
3 of 9 vehicle inspections (small sample) · Massachusetts avg 20.0%
FMCSA inspections · Oct 20, 2024 – Oct 20, 2026

Green means the FMCSA record shows it. It does not confirm who you are talking to, or that a policy covers your specific load.

Verify on MotusCall

Operating authority

MC736920 FMCSA Motus · Oct 20, 2026

Passenger carrier
Motor Carrier of Passengers
Active
Liability insurance on file$5,000,000 (required: $5,000,000)
First grantedApr 26, 2012 (14 years ago)
BOC-3 process agent
Accepts legal papers for the company in each state
#1 A+ Agents of Process, Inc.
Authority history for MC736920 · 1 event
DateAuthorityAction
Apr 26, 2012Passenger carrierGranted

5 revocation notices that FMCSA later withdrew, the last on Mar 16, 2026. FMCSA sends one when an insurance or bond filing lapses; it is withdrawn when the filing is made.

Confirm current authority: Motus record for USDOT 2113920

Insurance on file

Liability (BI&PD) pays for injury and damage to other people and property; it does not cover the freight. Cargo insurance covers the freight. FMCSA only requires cargo filings from household goods carriers and freight forwarders, so most carriers file none: ask for a cargo certificate that fits your load. No cargo cover filed with FMCSA.

TypeDocketLayerInsurerCoverageEffectiveStatus
Liability (BI&PD)MC736920PrimaryPilgrim Insurance Company
Policy CSC00001010131 · BMC-91X
$5,000,000Apr 1, 2026Active
Insurance that ended since 2024 · 6 policies
EndedTypeInsurerEffectiveHow it ended
Apr 10, 2026Liability (BI&PD)
MC736920
Pilgrim Insurance Company
Policy CSC00001010131
Mar 18, 2025Cancelled at term end
Apr 1, 2026Liability (BI&PD)
MC736920
Pilgrim Insurance Company
Policy CSC00001010131
Mar 18, 2025Replaced
Apr 9, 2025Liability (BI&PD)
MC736920
Pilgrim Insurance Company
Policy CSC00001010131
Mar 7, 2024Cancelled at term end
Mar 18, 2025Liability (BI&PD)
MC736920
Pilgrim Insurance Company
Policy CSC00001010131
Mar 7, 2024Replaced
Apr 9, 2024Liability (BI&PD)
MC736920
Pilgrim Insurance Company
Policy CSC00001010131
Mar 4, 2021Cancelled at term end
Mar 7, 2024Liability (BI&PD)
MC736920
Pilgrim Insurance Company
Policy CSC00001010131
Mar 4, 2021Replaced

"Replaced" means a new filing took over the day the old one ended. "Cancelled" means the insurer or the company ended the policy; if no replacement was filed in time, the company was uninsured with FMCSA in between.

Source: FMCSA Motus · Oct 20, 2026. Identical filings repeated in the FMCSA data are shown once; a filing listed under two dockets is one policy, not extra coverage. Coverage is the maximum amount filed with FMCSA, not the full policy.

Confirm current filings: Motus record and ask the insurer for a certificate naming you as holder.

Roadside inspections Oct 20, 2024 – Oct 20, 2026

12inspections
33.3%vehicle out-of-service
3 of 9 · Massachusetts avg 20.0%
9.1%driver out-of-service
1 of 11 · Massachusetts avg 8.8%
29violations written on inspection reports

By quarter inspections and vehicle out-of-service rate

Bar height: inspections in the quarter. Percentage: vehicles put out of service, of vehicle inspections. The first and last quarters are partial.

Where it was inspected 3 states and provinces, 24 months

AK: 0 inspectionsAKME: 0 inspectionsMEVT: 0 inspectionsVTNH: 0 inspectionsNHWA: 0 inspectionsWAID: 0 inspectionsIDMT: 0 inspectionsMTND: 0 inspectionsNDMN: 0 inspectionsMNIL: 0 inspectionsILWI: 0 inspectionsWIMI: 0 inspectionsMINY: 0 inspectionsNYRI: 0 inspectionsRIMA: 6 inspectionsMAOR: 0 inspectionsORNV: 0 inspectionsNVWY: 0 inspectionsWYSD: 0 inspectionsSDIA: 0 inspectionsIAIN: 0 inspectionsINOH: 0 inspectionsOHPA: 0 inspectionsPANJ: 0 inspectionsNJCT: 3 inspectionsCTCA: 0 inspectionsCAUT: 0 inspectionsUTCO: 0 inspectionsCONE: 0 inspectionsNEMO: 0 inspectionsMOKY: 0 inspectionsKYWV: 0 inspectionsWVVA: 0 inspectionsVAMD: 0 inspectionsMDDE: 0 inspectionsDEAZ: 0 inspectionsAZNM: 0 inspectionsNMKS: 0 inspectionsKSAR: 0 inspectionsARTN: 0 inspectionsTNNC: 0 inspectionsNCSC: 0 inspectionsSCDC: 0 inspectionsDCOK: 0 inspectionsOKLA: 0 inspectionsLAMS: 0 inspectionsMSAL: 0 inspectionsALGA: 0 inspectionsGAHI: 0 inspectionsHITX: 0 inspectionsTXFL: 0 inspectionsFL
  1. MA 6 50.0%
  2. CT 3 25.0%
  3. US 3 25.0%

Vehicles seen at inspections different VINs, 24 months

Power units: 8

6 buses · 1 motor coach · 1 passenger van

Freightliner 2Ford 1MCI 1Van Hool 1Volvo 1

14 power units declared on the MCS-150. Inspections see only part of a fleet, so fewer here is normal; many more can mean the registration is out of date.

10 most recent inspections
DateStateLevelViolationsOut of service
May 23, 2026CT31No
Feb 27, 2026MA50No
Feb 27, 2026MA10No
Feb 27, 2026MA10No
Feb 19, 2026MA10No
Feb 19, 2026MA15Yes
Feb 19, 2026MA17Yes
Feb 10, 2026US10No
Feb 10, 2026US11No
Feb 10, 2026US16Yes
How these rates are calculated

Period: Oct 20, 2024 – Oct 20, 2026. Vehicle rate = vehicle inspections with a vehicle out-of-service order ÷ vehicle inspections (levels 1, 2, 5 and 6). Driver rate uses levels 1, 2, 3 and 6. The Massachusetts average covers 21,926 vehicle and 35,924 driver inspections of all Massachusetts-based carriers in this period. It mixes every type of operation, so compare with care; rates based on a handful of inspections say little. FMCSA's own SMS measures are weighted differently: SMS profile · SAFER snapshot

Violations in FMCSA's SMS last 24 months

28 violations counted in FMCSA's Safety Measurement System (SMS), 10 of them serious enough to put the driver or vehicle out of service.

Why is this different from the 29 violations above?

The inspections section's number counts every violation written on the inspection reports in our Oct 20, 2024 – Oct 20, 2026 window. The SMS count comes from FMCSA's own monthly SMS snapshot, which uses its own 24-month window and only the violations it scores. Both are FMCSA figures; they measure different things.

Category (FMCSA BASIC)ViolationsOut of serviceShareMassachusetts share
Vehicle Maintenance18964.3%62.7%
Hours-of-Service Compliance6021.4%11.4%
Unsafe Driving3010.7%16.6%
Driver Fitness113.6%8.4%
10 most frequent violations
ViolationTimesOut of service
State/Local Laws - Speeding 15 or more miles per hour over the speed limit
Speeding 4 · Unsafe Driving · code 3922SLLS4
20
Endorsements - (CDL) - Operate a CMV without proper endorsements on operators license
License-related: High · Driver Fitness · code 38323A2LCDL
11
Brake - Defective brake(s) are equal to or greater than 20% of the service brakes on the vehicle/combination
Brake Out Of Service · Vehicle Maintenance · code 3963A1BOS
11
Brake - Inoperative or missing parking brake on power unit
Brakes All Others · Vehicle Maintenance · code 39341BNPB
11
Drum Brake - Mismatched brake chamber sizes on a steering axle
Brakes All Others · Vehicle Maintenance · code 39347BBMBCBDSA
11
Hydraulic/Electric Brake - Lining/pad thickness less than 1/16 inch on a steering axle
Brakes All Others · Vehicle Maintenance · code 39347D1BLTHESA
11
Brake - Wedge type brake(s) out-of-adjustment
Brakes Out of Adjustment · Vehicle Maintenance · code 39347FB
11
Exhaust System - Other than Gasoline - Exhaust system leaking or discharging under the chassis more than 15 inches (38.1 cm) forward of the rear-most part of…
Exhaust Discharge · Vehicle Maintenance · code 39383DELNGPB
11
Steering - Ball and socket joint has movement greater than 1/8 inch measured with hand pressure
Steering Mechanism · Vehicle Maintenance · code 393209DSTBSP
11
Hubs - Wheel seal leaking
Wheels Studs Clamps Etc. · Vehicle Maintenance · code 3965BHWSL
11

Source: FMCSA SMS violation file, inspections in the last 24 months, published Oct 20, 2026. "Share" is this company's mix of violations; the Massachusetts column is the mix across all Massachusetts-based carriers, so you can see which kinds of problems stand out. A high count partly reflects fleet size and how often trucks are inspected.

Crashes Oct 20, 2024 – Oct 20, 2026

1crashes
0fatal
0injury
1tow-away
Crash details
DateLocationFatalitiesInjuries
Apr 19, 2026Bridgeport, CT00

Reportable crashes do not imply the carrier was at fault.

Company details FMCSA census · Oct 20, 2026

USDOT number2113920
MC / docketMC736920
Legal nameFIVE STARS EXPRESS TRANSPORTATION LLC
OperationInterstate
Business type—
Power units14
Drivers8
Annual mileage1,000,000 (2023)
HazmatNo
Safety ratingSatisfactory (Mar 2, 2026)
USDOT number addedJan 24, 2011 · 15 years ago
Last MCS-150 updateJan 6, 2026
Email domain on file@gmail.com (free email service)

Cargo carried

PassengersOtherPersonal Parcels For Costumers

Change history

No changes to name, contact details, authority or insurance since we started tracking on Oct 18, 2026. We compare every company's FMCSA record each day.

to see it on your watchlist when something changes.

Questions about Five Stars Express Transportation LLC

What does Five Stars Express Transportation LLC's operating authority allow?

MC736920: Passenger carrier (may transport passengers for hire).

Which information about Five Stars Express Transportation LLC is old or missing?

Nothing notable: authority and insurance come from current Motus data and there is enough inspection history to compare.

What should I verify before booking Five Stars Express Transportation LLC?

Confirm the authority and insurance on the Motus record for USDOT 2113920. Call the company back on the phone number on file, (978) 975-2009, not a number from an email or load board message. Check that the MC number the dispatcher gave you matches MC736920, and ask the insurer for a certificate of insurance naming you as holder, with cargo coverage that fits your load.

Company details from the FMCSA Company Census File (Oct 20, 2026). Inspections and crashes from FMCSA MCMIS files. About our data · Report an error on this page (how corrections work).

Page generated 2026-10-20 17:00 UTC.