HaulerCheck · https://haulercheck.com/carrier/4164893-custom-coach-of-new-england-inc/ · Checked 2026-10-20 06:05 UTC · Census and inspections Oct 19, 2026 · Authority and insurance: FMCSA Motus · Oct 19, 2026
CUSTOM COACH OF NEW ENGLAND INC
Review before booking · 1 signal
How risk signals workFacts from the FMCSA record that call for a closer look. They are not a finding of wrongdoing.
- Vehicle out-of-service rate well above the state average41.2% vs Maine average 20.0%.
No cargo cover filed with FMCSA
Green means the FMCSA record shows it. It does not confirm who you are talking to, or that a policy covers your specific load.
What to verify next
- Confirm authority and insurance on the official Motus record ↗. Safety record: SAFER ↗.
- Call back on the number on file, (802) 888-2103, not a number from an email or load board.
- Check that the MC number you were given is MC1601042.
- Ask the insurer for a certificate of insurance naming you as holder, with cargo coverage that fits your load.
Insurance on file
Liability (BI&PD) pays for injury and damage to other people and property; it does not cover the freight. Cargo insurance covers the freight. FMCSA only requires cargo filings from household goods carriers and freight forwarders, so most carriers file none: ask for a cargo certificate that fits your load. No cargo cover filed with FMCSA.
| Type | Docket | Layer | Insurer | Coverage | Effective | Status |
|---|---|---|---|---|---|---|
| Liability (BI&PD) | MC1601042 | Primary | Lancer Insurance Company Policy BA176999 · BMC-91X | $5,000,000 | Jan 8, 2024 | Active |
Source: FMCSA Motus · Oct 19, 2026. Identical filings repeated in the FMCSA data are shown once; a filing listed under two dockets is one policy, not extra coverage. Coverage is the maximum amount filed with FMCSA, not the full policy.
Confirm current filings: Motus record ↗ and ask the insurer for a certificate naming you as holder.
Roadside inspections Oct 19, 2024 – Oct 19, 2026
7 of 17 · Maine avg 20.0%
0 of 3 · Maine avg 4.4%
10 most recent inspections
| Date | State | Level | Violations | Out of service |
|---|---|---|---|---|
| May 21, 2026 | ME | 5 | 0 | No |
| May 21, 2026 | ME | 5 | 1 | No |
| Mar 24, 2026 | ME | 5 | 2 | Yes |
| Mar 24, 2026 | ME | 5 | 2 | No |
| Mar 24, 2026 | ME | 5 | 2 | No |
| Mar 24, 2026 | ME | 5 | 2 | No |
| Mar 24, 2026 | ME | 5 | 0 | No |
| Mar 24, 2026 | ME | 5 | 1 | No |
| Aug 29, 2025 | NY | 3 | 0 | No |
| Jun 26, 2025 | ME | 5 | 2 | Yes |
How these rates are calculated
Period: Oct 19, 2024 – Oct 19, 2026. Vehicle rate = vehicle inspections with a vehicle out-of-service order ÷ vehicle inspections (levels 1, 2, 5 and 6). Driver rate uses levels 1, 2, 3 and 6. The Maine average covers 4,280 vehicle and 7,013 driver inspections of all Maine-based carriers in this period. It mixes every type of operation, so compare with care; rates based on a handful of inspections say little. FMCSA's own SMS measures are weighted differently: SMS profile ↗ · SAFER snapshot ↗
Violations in FMCSA's SMS last 24 months
21 violations counted in FMCSA's Safety Measurement System (SMS), 8 of them serious enough to put the driver or vehicle out of service.
Why is this different from the 28 violations above?
The inspections section's number counts every violation written on the inspection reports in our Oct 19, 2024 – Oct 19, 2026 window. The SMS count comes from FMCSA's own monthly SMS snapshot, which uses its own 24-month window and only the violations it scores. Both are FMCSA figures; they measure different things.
| Category (FMCSA BASIC) | Violations | Out of service | Share | Maine share |
|---|---|---|---|---|
| Vehicle Maintenance | 21 | 8 | 100.0% | 70.5% |
9 most frequent violations
| Violation | Times | Out of service |
|---|---|---|
| Seatbelts - Drivers seatbelt or passenger seatbelt (if equipped) - missing or defective Cab Body Frame · Vehicle Maintenance · code 39393ASBA | 9 | 0 |
| Buses - Required emergency exit not properly marked. (does not convey message) Windshield/ Glass/ Markings · Vehicle Maintenance · code 39362BENM | 5 | 5 |
| Cargo - Vehicle components or dunnage not secured General Securement · Vehicle Maintenance · code 3929A2C | 1 | 1 |
| Buses - Required emergency exit inoperative (does not open close and/or secure as designed) Windshield/ Glass/ Markings · Vehicle Maintenance · code 39362BEI | 1 | 1 |
| Buses - Required emergency exit not properly marked. (does convey message) Windshield/ Glass/ Markings · Vehicle Maintenance · code 39362BEND | 1 | 1 |
| Air Brake - CMV other than truck-tractor manufactured on or after March 1 1998 not equipped with an antilock brake system. System does not function or indicates Brakes All Others · Vehicle Maintenance · code 39355C2B | 1 | 0 |
| Lighting - Clearance lamp(s) missing Clearance Identification Lamps/Other · Vehicle Maintenance · code 39311A1LCL | 1 | 0 |
| Lighting - Identification lamp(s) inoperative Clearance Identification Lamps/Other · Vehicle Maintenance · code 3939ALIL | 1 | 0 |
| Lighting - Headlamp(s) fail to operate on low and high beam Lighting · Vehicle Maintenance · code 3939AHLLH | 1 | 0 |
Source: FMCSA SMS violation file, inspections in the last 24 months, published Oct 19, 2026. "Share" is this company's mix of violations; the Maine column is the mix across all Maine-based carriers, so you can see which kinds of problems stand out. A high count partly reflects fleet size and how often trucks are inspected.
Crashes Oct 19, 2024 – Oct 19, 2026
Crash details
| Date | Location | Fatalities | Injuries |
|---|---|---|---|
| May 2, 2025 | Worcester, MA | 0 | 0 |
Reportable crashes do not imply the carrier was at fault.
Company details FMCSA census · Oct 19, 2026
| USDOT number | 4164893 |
|---|---|
| MC / docket | MC1601042 |
| Legal name | CUSTOM COACH OF NEW ENGLAND INC |
| Operation | Interstate |
| Business type | — |
| Power units | 29 |
| Drivers | 32 |
| Annual mileage | 550,851 (2025) |
| Hazmat | No |
| Safety rating | Satisfactory (May 28, 2026) |
| USDOT number added | Dec 5, 2023 · 2 years ago |
| Last MCS-150 update | Nov 12, 2025 |
Cargo carried
Passengers
Change history
No changes to name, contact details, authority or insurance since we started tracking on Oct 18, 2026. We compare every company's FMCSA record each day.
to see it on your watchlist when something changes.
Questions about CUSTOM COACH OF NEW ENGLAND INC
What does CUSTOM COACH OF NEW ENGLAND INC's operating authority allow?
MC1601042: Passenger carrier (may transport passengers for hire).
Which information about CUSTOM COACH OF NEW ENGLAND INC is old or missing?
Nothing notable: authority and insurance come from current Motus data and there is enough inspection history to compare.
What should I verify before booking CUSTOM COACH OF NEW ENGLAND INC?
Confirm the authority and insurance on the Motus record for USDOT 4164893. Call the company back on the phone number on file, (802) 888-2103, not a number from an email or load board message. Check that the MC number the dispatcher gave you matches MC1601042, and ask the insurer for a certificate of insurance naming you as holder, with cargo coverage that fits your load.
Other companies using (802) 888-2103
A shared number is common for related companies, dispatch services and family businesses. It is not proof of fraud, but it is worth knowing which company you are dealing with.
2 companies
| Company | Location | USDOT | Docket | Trucks | Authority |
|---|---|---|---|---|---|
| LAMOILLE VALLEY TRANSPORTATION INC Carrier |
Morrisville, VT | 365122 | MC211248 | 57 | Active Current · Motus |
| PEAK TOURING INC Review Carrier |
Morrisville, VT | 2931102 | MC989735 | 17 | Active Current · Motus |
Other trucking companies in Gorham, ME →
Company details from the FMCSA Company Census File (Oct 19, 2026). Inspections and crashes from FMCSA MCMIS files. About our data · Report an error on this page (how corrections work).
Page generated 2026-10-20 06:05 UTC.