HaulerCheck · https://haulercheck.com/carrier/95469-customer-truck-service/ · Checked 2026-10-20 16:44 UTC · Census and inspections Oct 20, 2026 · Authority and insurance: Last known · FMCSA snapshot May 14, 2026
Customer Truck Service
Doing business as Eureka Truck Lines
No risk signals in the last-known data
How risk signals workNothing in the FMCSA record matched our risk signals. That is not a guarantee, and it does not confirm who you are talking to; follow the checks below. Authority and insurance are last known from May 14, 2026.
No cargo cover filed with FMCSA
Not a live check. FMCSA has not published a Motus record for this carrier, so authority and insurance show the last known status from May 14, 2026. Confirm on Motus before booking.
What to verify next
- Confirm authority and insurance on the official Motus record: our copy is the last known status from May 14, 2026. Safety record: SAFER.
- Call back on the number on file, (707) 444-8282, not a number from an email or load board.
- Check that the MC number you were given is MC126594.
- Ask the insurer for a certificate of insurance naming you as holder, with cargo coverage that fits your load.
Insurance on file
Liability (BI&PD) pays for injury and damage to other people and property; it does not cover the freight. Cargo insurance covers the freight. FMCSA only requires cargo filings from household goods carriers and freight forwarders, so most carriers file none: ask for a cargo certificate that fits your load. No cargo cover filed with FMCSA.
| Type | Docket | Layer | Insurer | Coverage | Effective | Status |
|---|---|---|---|---|---|---|
| Liability (BI&PD) | MC126594 | Primary | Canal Insurance Co. Policy CT908181001 · BMC-91X | $750,000 | Jan 1, 2024 | Active |
Insurance that ended since 2024 · 1 policy
| Ended | Type | Insurer | Effective | How it ended |
|---|---|---|---|---|
| Jan 1, 2024 | Liability (BI&PD) MC126594 | Canal Insurance Co. Policy CT908181001 | Jan 1, 2024 | Replaced |
"Replaced" means a new filing took over the day the old one ended. "Cancelled" means the insurer or the company ended the policy; if no replacement was filed in time, the company was uninsured with FMCSA in between.
Source: Last known · FMCSA snapshot May 14, 2026. Identical filings repeated in the FMCSA data are shown once; a filing listed under two dockets is one policy, not extra coverage. Coverage is the maximum amount filed with FMCSA, not the full policy.
Last known filings. Insurance for this carrier comes from the FMCSA snapshot of May 14, 2026. Policies may have been cancelled or replaced since. Confirm current filings: Motus record and ask the insurer for a certificate naming you as holder.
Roadside inspections Oct 20, 2024 – Oct 20, 2026
15 of 70 · California avg 19.8%
1 of 81 · California avg 6.3%
By quarter inspections and vehicle out-of-service rate
Bar height: inspections in the quarter. Percentage: vehicles put out of service, of vehicle inspections. The first and last quarters are partial.
Vehicles seen at inspections different VINs, 24 months
Power units: 34
34 tractors
Freightliner 19Kenworth 9Peterbilt 6
36 power units declared on the MCS-150. Inspections see only part of a fleet, so fewer here is normal; many more can mean the registration is out of date.
Trailers: 51
50 semi-trailers · 1 school bus
Utility 15Great Dane 2Heil 2Lufkin 1Wabash 1Western Star 1
Includes trailers the company pulled but does not own, such as shipper or leasing trailers.
Shippers named on inspection reports 24 months
Coca Cola 3Crystal Creamery 2CTS 1Allweather 1Green Diamond 1Purina Animal Nutrition 1Sierra Pacific Industries 1
As written by roadside inspectors, who note the shipper on the bill of lading. Only names that appear on at least three different carriers' reports are shown, so private individuals are never listed. A shipper on a report is not a reference.
10 most recent inspections
| Date | State | Level | Violations | Out of service |
|---|---|---|---|---|
| Sep 25, 2026 | CA | 1 | 0 | No |
| Sep 24, 2026 | CA | 1 | 4 | Yes |
| Sep 22, 2026 | CA | 2 | 2 | Yes |
| Sep 17, 2026 | CA | 2 | 0 | No |
| Sep 10, 2026 | CA | 2 | 1 | No |
| Sep 1, 2026 | CA | 2 | 0 | No |
| Sep 1, 2026 | CA | 2 | 0 | No |
| Aug 31, 2026 | CA | 2 | 0 | No |
| Aug 11, 2026 | CA | 2 | 0 | No |
| Aug 6, 2026 | CA | 1 | 0 | No |
How these rates are calculated
Period: Oct 20, 2024 – Oct 20, 2026. Vehicle rate = vehicle inspections with a vehicle out-of-service order ÷ vehicle inspections (levels 1, 2, 5 and 6). Driver rate uses levels 1, 2, 3 and 6. The California average covers 398,391 vehicle and 509,953 driver inspections of all California-based carriers in this period. It mixes every type of operation, so compare with care; rates based on a handful of inspections say little. FMCSA's own SMS measures are weighted differently: SMS profile · SAFER snapshot
Violations in FMCSA's SMS last 24 months
68 violations counted in FMCSA's Safety Measurement System (SMS), 17 of them serious enough to put the driver or vehicle out of service.
Why is this different from the 84 violations above?
The inspections section's number counts every violation written on the inspection reports in our Oct 20, 2024 – Oct 20, 2026 window. The SMS count comes from FMCSA's own monthly SMS snapshot, which uses its own 24-month window and only the violations it scores. Both are FMCSA figures; they measure different things.
| Category (FMCSA BASIC) | Violations | Out of service | Share | California share |
|---|---|---|---|---|
| Vehicle Maintenance | 63 | 16 | 92.6% | 71.8% |
| Unsafe Driving | 3 | 0 | 4.4% | 8.0% |
| Driver Fitness | 1 | 1 | 1.5% | 3.2% |
| Hours-of-Service Compliance | 1 | 0 | 1.5% | 16.6% |
10 most frequent violations
| Violation | Times | Out of service |
|---|---|---|
| Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt Brakes Out of Adjustment · Vehicle Maintenance · code 39347E | 7 | 0 |
| Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS Tires · Vehicle Maintenance · code 39375A3TAOL | 6 | 6 |
| Air Brake - CMV manufactured on or after 10/20/1994 has an automatic airbrake adjustment system that fails to compensate for wear Brakes All Others · Vehicle Maintenance · code 39353BB | 5 | 0 |
| Frame - Cracked/loose/sagging/broken frame or chassis Cab Body Frame · Vehicle Maintenance · code 393201AFRCLS | 5 | 0 |
| Air Brake - Hose/tubing damage into the outer reinforcement ply. Brakes All Others · Vehicle Maintenance · code 39345B2BHTD | 4 | 4 |
| Air Brake - Hose/tubing damaged or not secured Brakes All Others · Vehicle Maintenance · code 39345B2BAIR | 4 | 1 |
| Suspension - Axle positioning part cracked/broken/loose/missing. Suspension · Vehicle Maintenance · code 393207ASAPPCBLM | 4 | 0 |
| Hubs - Wheel seal leaking Wheels Studs Clamps Etc. · Vehicle Maintenance · code 3965BHWSL | 4 | 0 |
| Air Brake - Missing or inadequate Nonmetallic tubing spring guard Brakes All Others · Vehicle Maintenance · code 39345CBSG | 2 | 0 |
| Air Brake - Any leak from a brake valve Brakes All Others · Vehicle Maintenance · code 3963A1ALBV | 2 | 0 |
Source: FMCSA SMS violation file, inspections in the last 24 months, published Oct 20, 2026. "Share" is this company's mix of violations; the California column is the mix across all California-based carriers, so you can see which kinds of problems stand out. A high count partly reflects fleet size and how often trucks are inspected.
Crashes Oct 20, 2024 – Oct 20, 2026
Crash details
| Date | Location | Fatalities | Injuries |
|---|---|---|---|
| Jun 12, 2025 | Unincorporated, CA | 0 | 0 |
Reportable crashes do not imply the carrier was at fault.
Company details FMCSA census · Oct 20, 2026
| USDOT number | 95469 |
|---|---|
| MC / docket | MC126594 |
| Legal name | CUSTOMER TRUCK SERVICE |
| DBA name | EUREKA TRUCK LINES |
| Operation | Interstate |
| Business type | Corporation |
| Power units | 36 |
| Drivers | 35 |
| Annual mileage | 2,642,320 (2023) |
| Hazmat | No |
| Safety rating | Satisfactory (May 31, 1995) |
| USDOT number added | Jun 1, 1974 · 52 years ago |
| Last MCS-150 update | Nov 14, 2024 |
| Email domain on file | @customertruck.com |
Equipment as declared on the MCS-150
| Owned | Term-leased | |
|---|---|---|
| Tractors | 36 | 0 |
| Trailers | 83 | 0 |
Term-leased equipment usually belongs to owner-operators driving under this company's authority.
Cargo carried
General FreightLogs, Poles, Beams, LumberBuilding MaterialsFresh ProduceGrain, Feed, HayMeatGarbage/RefuseCommodities Dry BulkRefrigerated FoodBeveragesPaper ProductsAgricultural/Farm SuppliesConstructionOtherCement
Change history
No changes to name, contact details, authority or insurance since we started tracking on Oct 18, 2026. We compare every company's FMCSA record each day.
to see it on your watchlist when something changes.
Questions about Customer Truck Service
What does Customer Truck Service's operating authority allow?
MC126594: Common carrier (may haul regulated property for hire for the general public); Contract carrier (may haul regulated property for hire under continuing contracts with specific shippers).
Which information about Customer Truck Service is old or missing?
Operating authority is the last known status from the FMCSA snapshot of May 14, 2026, not a current check. Insurance filings are from the same May 14, 2026 snapshot.
What should I verify before booking Customer Truck Service?
Confirm the authority and insurance on the Motus record for USDOT 95469. Call the company back on the phone number on file, (707) 444-8282, not a number from an email or load board message. Check that the MC number the dispatcher gave you matches MC126594, and ask the insurer for a certificate of insurance naming you as holder, with cargo coverage that fits your load.
Other trucking companies in Fortuna, CA →
Company details from the FMCSA Company Census File (Oct 20, 2026). Inspections and crashes from FMCSA MCMIS files. About our data · Report an error on this page (how corrections work).
Page generated 2026-10-20 16:44 UTC.